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Privacy Policy

How Ternrise collects, uses, stores, and protects personal information across the platform.

Last updated: March 11, 2026
1

Overview

This Privacy Policy explains how Ternrise handles personal information when you browse the platform, create an account, publish listings, purchase services, message other users, or contact support.

2

Information We Collect

We collect information you provide directly, information created through your activity on the platform, and limited technical information generated when you use our site and services.

  • Account and profile details such as name, email address, phone number, country, business details, and language preferences.
  • Transaction, service, project, booking, document, and messaging records needed to operate marketplace workflows.
  • Usage, device, security, and cookie-related data used to keep the platform reliable, secure, and measurable.
3

How We Use Information

We use personal information to provide the marketplace, verify accounts, deliver support, process payments, prevent abuse, improve product quality, and communicate about services, transactions, or legally required notices.

4

Sharing and Service Providers

We share information only when it is necessary to operate Ternrise, complete a transaction, comply with law, protect users, or work with service providers that support hosting, analytics, payments, communications, moderation, and security.

5

International Transfers

Because Ternrise supports users in multiple countries, information may be processed in jurisdictions outside your home country. When we arrange those transfers, we use reasonable contractual, technical, and organizational safeguards appropriate to the transfer.

6

Retention

We keep information for as long as it is reasonably needed for account operation, dispute handling, legal compliance, fraud prevention, recordkeeping, and enforcement of our terms. When data is no longer required, we delete, anonymize, or securely isolate it according to our retention practices.

7

Security and User Choices

We use administrative, technical, and organizational measures designed to protect the platform, but no system can promise absolute security. You are responsible for keeping your credentials secure and for reviewing the information you make visible to other users.

  • You may update profile details, communication preferences, and certain account settings from your account area.
  • You may request account deletion or raise privacy-related questions through our support channels.
8

Cookies, Marketing, and Contact

We use cookies and similar technologies for essential platform functions, preference storage, analytics, and campaign measurement. Where allowed, we may send service announcements or marketing updates, and you can unsubscribe from marketing messages. For privacy requests or questions, contact Ternrise support through the contact paths available on the platform.